Shipping

Shipping

Our shipping policies are very simple.  We strive to design, package and market our products in such a way to minimize shipping costs to our customers.

We know that you want to receive your products quickly, safely and without paying ridiculous shipping fees.

We are located in western Canada and so naturally our shipping rates for customers within Canada and the United States will be more economical than for customers outside of North America.

We charge a flat-rate shipping price of:

  • $12.95 CAD for Shipments Within Canada
  • $19.95 CAD (Approx $14 USD) for Shipments to USA
  • $45.00 CAD for Shipments outside of North America

100% Money Back Satisfaction Guarantee on Our Terrain

TabletopGamerStore manufactures our own line of tabletop terrain, scenery and accessories.

We want you to be 100% happy and satisfied with our terrain.

Because of this, we offer a 90 day unconditional 100% Money Back Guarantee on OUR in-house made tabletop terrain, scenery and accessories.  If you don't like our products for any reason, simply return them within 90 days of purchase and we will refund your money, no questions asked.

It doesn't matter if you've already assembled the terrain, glued, or painted it.  If you don't like it, we'll take it back.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Refund Policy on Miniatures

TabletopGamerStore also sells tabletop miniatures from companies such as Corvus Belli/Infinity, Dark Age, Wrath of Kings, and Wyrd Miniatures.

For these items we offer a 30 Day 100% Money Back Guarantee on all unopened products.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.